General Chao PTY LTD respects your right to privacy and is
committed to safeguarding the privacy of our customers and website visitors. We
adhere to the Australian Privacy Principles contained in the Privacy Act 1988
(Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable
as being about you.
Collection of
personal information
General Chao PTY LTD will, from time to time, receive and
store personal information you enter onto our website, provided to us directly
or given to us in other forms. You may provide basic information such as your
name, phone number, address and email address to enable us to send information,
provide updates and process your product or service order. We may collect
additional information at other times, including but not limited to, when you
provide feedback, when you provide information about your personal or business
affairs, change your content or email preference, respond to surveys and/or
promotions, provide financial or credit card information, or communicate with
our customer support. Additionally, we may also collect any other information
you provide while interacting with us.
How we collect your
personal information
General Chao PTY LTD collects personal information from you
in a variety of ways, including when you interact with us electronically or in
person, when you access our website and when we provide our services to you. We
may receive personal information from third parties. If we do, we will protect
it as set out in this Privacy Policy.
Use of your personal
information
General Chao PTY LTD may use personal information collected
from you to provide you with information, updates and our services. We may also
make you aware of new and additional products, services and opportunities
available to you. We may use your personal information to improve our products
and services and better understand your needs. General Chao PTY LTD may contact
you by a variety of measures including, but not limited to telephone, email,
sms or mail.
Disclosure of your
personal information
We may disclose your personal information to any of our
employees, officers, insurers, professional advisers, agents, suppliers or
subcontractors insofar as reasonably necessary for the purposes set out in this
Policy. Personal information is only supplied to a third party when it is
required for the delivery of our services. We may from time to time need to
disclose personal information to comply with a legal requirement, such as a
law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request. We may also use
your personal information to protect the copyright, trademarks, legal rights,
property or safety of General Chao, www.generalchao.com, its customers or third
parties.
Information that we collect may from time to time be stored,
processed in or transferred between parties located in countries outside of
Australia. If there is a change of control in our business or a sale or
transfer of business assets, we reserve the right to transfer to the extent
permissible at law our user databases, together with any personal information
and non-personal information contained in those databases. This information may
be disclosed to a potential purchaser under an agreement to maintain
confidentiality. We would seek to only disclose information in good faith and
where required by any of the above circumstances.
By providing us with personal information, you consent to
the terms of this Privacy Policy and the types of disclosure covered by this
Policy. Where we disclose your personal information to third parties, we will
request that the third party follow this Policy regarding handling your
personal information.
Security of your
personal information
General Chao PTY LTD is committed to ensuring that the
information you provide to us is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure information and protect it from
misuse, interference, loss and unauthorised access, modification and
disclosure.
The transmission and exchange of information is carried out
at your own risk. We cannot guarantee the security of any information that you
transmit to us, or receive from us. Although we take measures to safeguard
against unauthorised disclosures of information, we cannot assure you that
personal information that we collect will not be disclosed in a manner that is
inconsistent with this Privacy Policy.
Access to your
personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at chatswood@generalchao.com
Complaints about
privacy
If you have any complaints about our privacy practices,
please feel free to send in details of your complaints to General Chao, 436
Victoria Avenue, Chatswood, New South Wales, 2067. We take complaints very
seriously and will respond shortly after receiving written notice of your
complaint.
Changes to Privacy
Policy
Please be aware that we may change this Privacy Policy in
the future. We may modify this Policy at any time, in our sole discretion and
all modifications will be effective immediately upon our posting of the
modifications on our website or notice board. Please check back from time to
time to review our Privacy Policy.
Website
When you come to our website (www.generalchao.com) we may
collect certain information such as browser type, operating system, website
visited immediately before coming to our site, etc. This information is used in
an aggregated manner to analyse how people use our site, such that we can improve
our service.
Cookies
We may from time to time use cookies on our website. Cookies
are very small files which a website uses to identify you when you come back to
the site and to store details about your use of the site. Cookies are not
malicious programs that access or damage your computer. Most web browsers
automatically accept cookies but you can choose to reject cookies by changing
your browser settings. However, this may prevent you from taking full advantage
of our website. Our website may from time to time use cookies to analyses
website traffic and help us provide a better website visitor experience. In
addition, cookies may be used to serve relevant ads to website visitors through
third party services such as Google Adwords. These ads may appear on this
website or other websites you visit.
Third party sites
Our site may from time to time have links to other websites
not owned or controlled by us. These links are meant for your convenience only.
Links to third party websites do not constitute sponsorship or endorsement or
approval of these websites. Please be aware that General Chao is not
responsible for the privacy practises of other such websites. We encourage our
users to be aware, when they leave our website, to read the privacy statements
of each and every website that collects personal identifiable information
Further Information on Privacy
You may obtain further information regarding privacy issues in Australia by visiting the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au
